User Agreement
Service Terms
At Backstage Collectibles, we value your trust and are committed to ensuring a transparent relationship with our customers. By using our services, you agree to comply with our terms and conditions outlined in this document. We reserve the right to modify these terms as necessary to serve our community better. Regularly checking this section will keep you informed of any changes.
Customer Responsibilities
Customers are responsible for ensuring their account details and shipping information are accurate. Inaccuracies may affect timely fulfillment of orders. Users must ensure that they comply with all laws related to buying and trading collectible cards, and failure to do so may result in penalties or cancellation of services. Backstage Collectibles is not liable for any disputes arising from transactions completed through our platform, and we encourage a respectful community among card collectors and music enthusiasts.
Return and Refund Policy
We strive to meet the highest quality standards for our products. If you receive an item that is damaged or defective, please contact us within 30 days to initiate a return. Items must be in their original packaging and condition to qualify for a full refund or exchange. Our customer service team is here to assist you throughout the return process and ensure your satisfaction with your purchase.